NCBA’s 90th branch opens in Eastleigh
NCBA Bank Kenya has launched its 90th branch in Eastleigh, Nairobi, as it seeks to tap one of the country’s busiest business hubs. The opening of the Eastleigh branch follows the successful opening of the lender’s Kahawa Sukari branch last month.
Deputy Director, Retail Banking at NCBA, Jane Nganga said as Kenya’s third largest bank, serving over 60 million customers across the region, the bank needs physical presence to enhance customer experience and offer advisory.
Lenders are reversing the branch closures we saw in the recent past due to shift to mobile banking, leveraging back to brick and mortar in the fight for market share by offering client advisory and consultancy touch points lacking on the digital platform.
NCBA Group announced it will spend close to Kes200 million to set up 10 new branches this year in 10 counties while DTB Bank is set to expand with 24 new branches in Kenya.
he NCBA Eastleigh branch aims to reshape the entrepreneurship story and solidify the zone’s standing as a flourishing business hub.
