Family Bank retain female lead as CEO exits
Ms. Nancy Njau has been appointed as the Managing Director of Family Bank, replacing Ms. Rebecca Mbithi, who is leaving the lender after a five-year term.
Ms. Mbithi, who has served as CEO since 2019, has helped the bank navigate a turbulent season that included the COVID-19 pandemic. She will leave the bank after leading it through a period of steady growth in profitability and spearheading the development of staff capacity through various trainings.
She also spearheaded the bank’s digital transformation, leading to the Bank’s recognition among the top-performing banks in terms of customer responsiveness and satisfactory digital experiences by the Kenya Bankers Association (KBA).
“During Ms. Mbithi’s tenure, the bank has maintained a stable outlook, underpinned by a strong market position, a robust funding base, and excellent liquidity, as recognized by Global Credit Rating, a South African rating firm. Under her leadership, Family Bank’s asset base almost doubled between 2019 and 2023, while the loan book grew by over 40 percent,” said Dr. Wilfred Kiboro, the Chairman of Family Bank’s Board of Directors.
Dr. Kiboro announced the appointment of Nancy Njau as the new MD & CEO, pending the regulatory process and approvals. Nancy has served the bank for 21 years in various capacities, including being the Head of Retail Banking, Chief Officer of Public Sector, and currently the Acting Chief Commercial Officer.
