Safaricom slashes data costs in new Go Monthly proposition
Safaricom data customers are set to see their PostPay and All-in-One monthly plans consolidated under a new offering, Go Monthly, which will come at reduced pricing.
The company says the service revamp will see customers enjoy more value in the reduced pricing for data costs
The move reverses a price increase that was implemented in July 2021 following the adjustment of Excise Duty on Airtime and Telephone Services from 15 percent to 20 percent.
“Our commitment to our customers is to offer greater value and deliver a great experience with our products and services. By consolidating our monthly plans, we seek to simplify our product offering while enabling our customers to enjoy a digital lifestyle in an affordable manner,” said Peter Ndegwa, CEO, Safaricom PLC.
In the new plan Go Monthly, 1K plan will go for Kes1,000, down from KES 1050; the 2K plan will go for Kes2,000 down from Kes2,100; the 3K plan will go for Kes3,000 down from Kes3,150; the 5K plan will go for Kes5,000 down from 5,200; while the 10K plan will go for Kes10,000, down from Kes10,430.
Read also: Homes, firms can now enjoy Safaricom’s superfast 5G signal
All Go Monthly customers will enjoy free 2GB YouTube every month, while customers on the 5k and 10k plans will enjoy unlimited data capped at 45GB and 100GB respectively, after which they will browse at 3Mbps speed.
Go Monthly customers will be able to use their minutes to call across all local networks as well as China, India, USA, and Canada.
As part of the revamp, the plans will have a validity of 30 days, and only data will roll over upon renewal of PostPay or purchase of another monthly bundle.
From Kes500 per month, customers who prefer minutes or internet only can also enjoy the minutes or data-only Go Monthly plans respectively.
Safaricom is also planning to introduce a device bundling option that will enable Go Monthly customers to acquire 4G and 5G smartphones via a monthly repayment plan inclusive of data, voice, and SMS bundles.
Customers can join PostPay or access all available Go Monthly plans via MySafaricom App, Safaricom.com and USSD *544#.
Over the years, Safaricom has consistently enhanced its PostPay to give customers more value, access to lifestyle deals, and adding the convenience of customers joining from the comfort of their phones, removing the need to visit Safaricom Shops.
