As the world grapples with evolving environmental and social concerns, CIC Insurance Group is charting a new course with a new six-year sustainability plan.

The strategy, spanning 2025 to 2030, says CIC is pledging to transform its business by focusing on community development, environmental stewardship, economic resilience, and social equity.

Unveiled as the insurer's inaugural sustainability report, the strategy outlines the firm's goals to reshape operations and impact.

"We acknowledge that our sustainability efforts need to support our customers who include cooperatives, to achieve affordable and sustainable risk management. Our solutions are therefore geared towards innovating products that address emerging risks such as climate change and tailoring them to fit the needs of different audiences," noted Patrick Nyaga, Group Managing Director and CEO.

The report recognizes commitments CIC Group made to the Global Sustainability Initiatives by becoming signatories to the United Nations Global Compact (UNGC) Network Kenya and the Nairobi Declaration on Sustainable Insurance (NDSI).

A key pillar of CIC’s sustainability strategy is its target to increase microinsurance policies to 25 percent of its portfolio by 2030.

According to CIC, this push addresses the pressing need for affordable cover products among lower-income buyers, especially those vulnerable to climate change and economic woes.

With affordable and accessible insurance, individuals and organizations in agriculture—who face risks from extreme weather—can gain essential protection.

Workforce diversity

CIC’s goals for gender equality are equally bold. By 2030, the insurer aims to achieve a gender-balanced workforce. This move is part of a broader commitment to social equity, signaling CIC’s intention to create an inclusive environment that empowers employees across gender lines.

Moreover, CIC plans to ensure that at least 1 percent of its workforce includes persons with disabilities (PWD), promoting a culture of inclusivity and representation.

As businesses increasingly recognize the value of diversity, CIC’s targets serve as a template for organizations aiming to make meaningful progress in workplace equality​.

Social investment

In the report, CIC says it is committed to enhancing its presence in the region's social investment scene. Its strategy includes increasing the percentage of its revenue dedicated to social projects through the CIC Foundation, which seeks to support local initiatives ranging from education and healthcare to environmental conservation.

Overall, CIC aims to uplift communities while building a resilient customer base and promoting long-term stability in its markets.

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Environmental stewardship

The insurer is also dedicating a part of its investments to environmental goals, starting with waste management. For instance, CIC targets a 25 percent cut in waste sent to landfills, a step that aligns with global waste reduction and circular economy trends.

Additionally, the company aims to cut its Scope 1 and Scope 2 greenhouse gas emissions by 30 percent by 2030, a target that involves both direct and indirect emissions within its operational control.

Embracing renewable energy

CIC is also committing to investing in low-carbon technologies and energy-efficient practices. For instance, the company said it has replaced desktop computers with energy-saving laptops and upgraded its lighting systems to cool power bills even as the firm continues to tap into solar energy.

CIC’s sustainability strategy also encompasses an economic resilience pillar. To bolster this, the company supports local entrepreneurship through various training and development programs.

For example, CIC has hosted dozens of skilling sessions for top management, including the board members of cooperatives, covering topics like digital lending, financial wellness, and cybersecurity.

Such initiatives empower cooperatives—key partners of CIC—and equip them with the knowledge and tools needed to navigate today’s evolving economy.

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