Jubilee Health Insurance has partnered with Diamond Trust Bank (DTB), rolling out a digital payment plan that will see customers pay health insurance premiums at their own pace. This service offers a flexible installment payment option, making healthcare more accessible and affordable for a broader segment of the population.

Paying insurance premiums upfront once a year can be unaffordable for many Kenyans. The new offering will see customers pay insurance in flexible installments—"Lipa Polepole", at a pace that suits their budget.

"We understand that today's customers need flexibility, convenience, and affordability. Our solution delivers all of these, allowing them to get the coverage they need without the burden of upfront payments,” said Jubilee Health Insurance CEO Njeri Jomo.

The insurer noted that the innovation combines cutting-edge digital platforms with customer-centric design to solve one of the industry's most persistent challenges—affordability.

“This milestone reflects our commitment to making healthcare accessible to everyone, regardless of their financial situation," added Jomo.

DTB will be providing the financial infrastructure for managing the payment of premiums in installments.

"We are proud to collaborate with Jubilee Health Insurance on this transformative solution, which directly addresses the challenge of affordability in health insurance,” Nasim Devji, Group CEO of DTB, said.

“This partnership allows us to leverage our financial expertise to provide solutions that reduce the financial burden on individuals and families, ensuring that health coverage is within reach for a larger portion of the population," Devji added.

Currently, many households in Kenya face financial barriers when accessing healthcare. According to the Kenya Demographic and Health Survey (KDHS) 2022, over 20 percent of people in the country still lack access to health insurance. Additionally, an estimated 30 percent of the population grapples with high healthcare costs due to the burden of hefty upfront payments.

However, with Jubilee Health-DTB offering, customers can now complete their health insurance transactions in just five easy steps using their mobile phones.

Whether purchasing a new policy or renewing an existing one, customers can apply, select an instalment plan, and receive instant approval—ensuring they are covered for their healthcare needs.

Jubilee Insurance-DTB Lipa Polepole offering leverages technology to provide real-time approval for health coverage. Customers can access their health coverage instantly through a secure platform that eliminates the need for paperwork or lengthy approval processes. The solution targets individuals, families, and small businesses seeking flexible payment terms for their health coverage needs.

Jubilee Health’s digital installment option is the first in the market to integrate instant, digital financing options for health insurance. This move is anticipated to influence how other industry players approach premium financing, further driving innovation in healthcare access.

"This innovation goes beyond convenience; it's about breaking down financial barriers to healthcare. With this solution, no one has to delay or forgo healthcare because of cost. We are setting a new industry standard," Jomo added.

In the new digital payment option, customers can now sign up for health coverage online, select their desired installment plan, and receive instant approval. This allows them to enjoy healthcare services without the pressure of making upfront payments, providing peace of mind and financial flexibility.

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